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Without these sponsors' support, The Daily WTF would most certainly become The Weekly-Or-Whenever-I-Can-Scrounge-Up-Time-Between-Work-Home-Galactica-Lost-Heros-And-Everything-Else WTF. And believe me, that's a tough name to squeeze into the logo. Fortunately, TDWTF's hand-picked sponsors offer some pretty neat products & services that are certainly worth checking out.
activeCollab - web-based project management and collaboration software for your team, clients, and contractors that ships with a perpetual license for unlimited users and full source code; definitely worth trying out Aspose - publishers of a wide variety of .NET and Java components, including a suite that can programmatically create, edit, open, and convert Word, Excel, PowerPoint, and PDF files. Codemesh - if you need to integrate Java and C++ components, you could always "enterprise up" with web services... or you could try out JunC++ion, a Java/C++ integration technology designed from the ground up to solve cross-language integration problems. INetU - INetU offers enterprise-grade hardware, top tier facilities, and 24x7x365 support; sign up by 9/30/08 and get a Dell R200 quad core Intel Xeon with 250GB managed backups for the incredible price of just $333/mo. Klocwork - haven't tried static analysis yet? Klocwork Insight identifies critical bugs and security vulnerabilities in your C, C++ and Java source code. See how your code fares with their free trial. LogicNP Software - developers of Shell MegaPack 2008 for .NET and ActiveX, a set of Windows explorer controls for file and folder browsing and all sorts of various Shell components. Rails Kit - developers of the Software as a Service Rails Kit, which includes well-tested modules, controllers, and utilities to handle all the billing/account/merchant legwork for your RoR application. SlickEdit - makers of that very-impressive code editor and some pretty neat Eclipse and VisualStudio.NET tools and add-ins, some of which (Gadgets) are free. Check out this short video highlighting just one of SlickEdit's Visual Studio integration features. SoftLayer - serious hosting provider with datacenters in three cities (Dallas, Seattle, DC) that has plans designed to scale from a single, dedicated server to your own virtual data center (complete with racks and all) The Non-WTF Job Board - Powered by HiddenNetwork, it features some great job opportunities like:
- Java Rockstars Wanted at Backstop Solutions Group (Chicago, Illinois)
- 4 Senior C# Developers and ASP.NET Developer (Cincinnati, Ohio)
- PHP Developer at Silicon Mechanics (Seattle, Washington)
- Senior Agile .NET Developers (Round Rock, Texas)
- Senior Web Application Engineer at Credit.com (San Francisco, California)
- Software Developer at BlueGolf (Wayne, Pennsylvania)
And for something completely different, Tullo shared this triple urgent Issue #5262 that his team came across. It's times like this that call for a priority higher than "1 - Critical. Drop everything and fix."
So what was your most urgent issue ever?
Re: A Sponsors Thanks & Issue #5262
2008-09-19 10:17
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by
St. Mary's Hospital for the True Image
(unregistered)
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It should also allow tickets for various subtasks, like ordering mozzarella and tomatoes, reserving a time slot to use the kitchen, and finally, an ULTRA-URGENT-ticket which lures all other hungry people out of the house. Think along the lines of "Building is going to collapse – rescue the office materiel on your desk immediately." |
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The most urgent ticket that I ever handled was actually delivered to me verbally in person. For the interest of understanding, I will present to you a one-act play consisting of myself (Me) and the IT Guy (ITG)
ITG: *bursts into office without knocking* HEY! YOU! Me: Who the hell are you? (I had never seen this particular IT guy before) ITG: Are you running... *ITG consults his clipboard* ITG: Google desktop? Me: Yes, I am. ITG: WHAT!? TURN IT OFF!! Me: What!? Why? ITG: It's crashing the proxy! Me: Crashing the proxy? It checks Gmail like...every 9 minutes. ITG: I said turn it off so turn. it. off. Me: Once again, who the hell are you? And why not just send me a ticket about this? ITG: I did send you a ticket but you're crashing the email server too! Me: I find that hard to believe. Let me speak to Dave* *I call Dave* Me: Dave, listen, I have some guy here saying that Google desktop is crashing the email server and the proxy. IT IS!? Well, shouldn't the proxy be able to handle more traffic than that? Log files...uh-hu. Well how about this: Don't log anything that has google in the URL. Uh-hu. Ok, ok, I'll uninstall google desktop. By the way, it doesn't touch the email server. So that's how I learned that the office network was so fragile that 2kb of traffic a MINUTE was enough to take it down. Also, as an unrelated WTF: the email server in my little re-enactment was actually down because the secretary had sent an email to staff@company.com containing a cute little NINE MEG clipart of a rubber ducky. Three times. The email server was choking on a sudden burst of 10GB worth of rubber duckies. *Name changed to protect the designer of the terrible terrible network. |
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Yarr! I received an support request (via e-mail) from a coder whose desk was next to mine. He had "accidentally" deleted all of the production databases. The next request (sent in person) was because he "accidentally" erased his hard drive using FDisk. Needless to say, he did not last long. He must have been pissed when he left, because he wiped out his computer by dragging all the icons on his desktop to the recycle bin.
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When things are slow, we have people submit funny bugs for a laugh. A few that I remember...
-Stuck on conference call. Can you get me a cup of coffee? No cream or sugar. Ticket Closed: Brought cup of cream and sugar. User initially seemed happy, but mood quickly soured. User Comment: Thanks smart ass. -Locked in office, please send help! IT Comment: Door seems to be locked so I can't get in office to duplicate issue. User comment: Please slide donuts under the door. So hungry. IT Comment: Planning jelly donut ambush when Joe leaves his office. -Can't find shoes. IT Comment: Check your feet (several minutes later) -Can't find feet. IT Comment: Look inside your shoes |
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